Privacy Policy

ACC Commercial Ltd (company number 16216437) is committed to protecting your privacy. This Privacy Policy sets out how we handle data which identifies you.

1. Company Information

ACC Commercial Ltd is registered in England and Wales under company number 16216437. Our registered office is:

1 Beech Close, Congleton, Cheshire, United Kingdom, CW12 4YL

We are an Appointed Representative of Optimum ELITE, a trading name of Optimum Commercial Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority.

If you have any queries concerning your personal information, please contact: amber@acccommercial.co.uk

2. What Do We Mean by “Your Information”?

“Your Information” refers to any data that identifies or can identify you, including name, address, employment, financial history, and where applicable, health or family details.

  • Identity details: name, title, date of birth
  • Contact details: phone number, email, address
  • Employment and income information
  • Banking and credit details
  • Health and financial product history

3. How We Use Your Information

We use your information to perform our contract with you, meet legal obligations, and pursue our legitimate interests. This includes:

  • Arranging financial products or insurance
  • Responding to regulatory requests (e.g. FCA)
  • Monitoring and improving our services

4. How We Collect Your Information

We collect information from:

  • Direct conversations and written correspondence
  • Third parties such as credit agencies, employers, or online ID verification tools
  • Public records like the electoral roll

5. Disclosure and Sharing

Your information may be shared with:

  • Lenders and insurance providers
  • Professional partners (e.g. legal firms, valuers)

We do not sell your data or permit marketing by third parties.

6. Security and Retention

We store your data securely, both digitally and in physical formats. We retain it for a minimum of six years or as long as our relationship requires.

7. Your Rights

  • Request access to your data
  • Ask us to correct or delete information
  • Restrict how we process it
  • Transfer it to another provider
  • Withdraw marketing consent

Contact: amber@acccommercial.co.uk

8. Cookies and Site Monitoring

We use cookies and tools like Google Analytics to monitor website usage and improve user experience. You can manage cookie preferences via your browser settings.

9. Links to Third-Party Sites

We are not responsible for the privacy practices of sites we link to. Please read their policies individually.

10. Legal Disclosures

We may disclose your information to authorities if required by law or regulation.

11. Legal Information

By using this site, you agree to these terms. This website is intended for UK residents only and does not constitute financial advice.

12. Copyright

All content is the property of ACC Commercial Ltd and may not be reproduced without permission.

13. Applicable Law

This site is governed by the laws of England and Wales. All disputes fall under the jurisdiction of English courts.